Announcement
Thanks so much for taking the time to visit and having an interest in our work ! We really appreciate it!
We are two friends. Each of us masters a unique "savoir-faire". Together, we mix concrete and steel and we build awesome and unique products.
We build lamps, from the desk lamp to the huge floor lamp. We also offer a wide range of home accessories such as trays, planters, phone stands or hashtrays.
We love to make products for you and answer to your question or personalized requests, so, if you have any question, please do not hesitate to contact us.
Enjoy your stay here !
Nadir and Billy
Featured items
Items
All Items
Reviews
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docrebeca on Aug 14, 2017
1 out of 5 starsThis is the most disappointing purchase I've ever made through Etsy! The concrete tray I ordered looks nothing like the high quality item pictured in the seller's pictures. It came chipped and with air bubbles in the concrete, the tray is so shallow, it only looks like a poorly made slap of concrete, and the cork underneath the slab is unfinished and peeling. It is astonishing how terribly made this item is. This is the biggest waste of time and money. And to make matters worse, the company has asked me to send it back to them, but is unresponsive regarding my request about refund and their covering the cost of shipment back to them! The company is in paris and to send back a piece of concrete is expensive! Totally their responsibility! Stay away! Terrible experience!
The French Vikings responded on Aug 17, 2017
Dear Rebecca, We are very sorry to see that kind of reviews. We did and we'll always do our best to please every of our customers. First, all our products are made with care and we never had that kind of problems before, as you may have seen it on the others reviews. Second, there is no problem for us to refund a customer who's not happy, it is completely normal and you are in your rights to change your mind. We always refund the whole price (product & shipping). But then, you asked us to pay for the way back to Paris or keep the tray for you for free, and then you have posted this awful review to make us say yes, but U can't take our Etsy shop in hostage this way to get free products. We completely disagree with this review and we'd have love to find another solution !
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andrealouisemallard1 on Feb 16, 2017
5 out of 5 starsBeautiful and carefully crafted. Great piece and lovely guys behind the company.
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Jack on Jul 31, 2016
5 out of 5 starsGreat product, was a little nervous about it being shipped half way across the world (NZ) But was very well packaged, so all went smoothly.
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About TheFrenchVikings
Just two friends who master a unique "savoir-faire" and who use it to build awesome products
Shop members
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Billy
The Metal Guy
The metal Guy
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Nadir
The Concrete Guy
The Concrete Guy
Shop policies
We are two friends. Each of us masters a unique "savoir-faire". Together, we mix concrete and steel and we build awesome and unique products.
We build lamps, from the desk lamp to the huge floor lamp. We also offer a wide range of home accessories such as trays, planters, phone stands or hashtrays.
We love to make products for you and answer to your question or personalized requests, so, if you have any question, please do not hesitate to contact us.
Enjoy your stay here !
Nadir and Billy
Accepted payment methods
Returns & exchanges
Payment
Please complete your order within 48 hours, otherwise we will be forced to cancel the transaction.
How to use Paypal with your credit card:
www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping: All orders are shipped to the confirmed paypal address. Please check your address carefully before finalizing your order.
We need time to provide you with quality products. Each product is made to order. To avoid disappointment, we allow at least 15 days before dispatching your order, so we have time to make you a perfect object. If you need an urgent delivery, do not hesitate to contact us and we will do our best to satisfy you.
Shipping
Each order is meticulously packaged to avoid any unpleasant surprises upon arrival.
International delivery:
All international deliveries are handled by La Poste. Your order is sent either in letter format and by registered mail or by parcel with the Collissimo formula.
We provide all the necessary elements for your package to pass through customs without incident, however, if customs charges are applied, they are the responsibility of the seller.
Refunds and exchanges:
Sorry but we do not offer refunds or exchanges. However, if your item arrives broken or damaged, please contact us as soon as possible and send us a photo on the day of receipt. We ship our products with insurance. The photo will allow us to return to the post office to be compensated and send you a new object as soon as possible.
We do not refund lost products. Unfortunately, once your order has left our workshop, we have no way of ensuring that it will arrive safely. However, if you have another shipping method, please let us know and we will use it for an additional fee, if applicable.